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    The contractor onboarding checklist

    Before a general contractor, property manager, or facilities team will let you on a job, they need to onboard you as an approved vendor. Here's everything they'll ask for — gather it once and you'll never scramble again.

    Why onboarding stalls jobs

    Most onboarding delays aren't about price or availability — they're about paperwork. A client can't issue a purchase order until your insurance, licenses, and tax forms are on file. Every missing document pushes your start date back and gives a more-prepared competitor a chance to step in.

    The contractors who win consistently treat onboarding as a sales advantage. They send a complete packet up front, look organized and legitimate, and get approved while everyone else is still hunting for their COI.

    The complete checklist

    Requirements vary by client and trade, but nearly every vendor onboarding request pulls from this list:

    Insurance
    Certificate of Insurance (COI) with general liability limits
    Workers' compensation coverage
    Commercial auto insurance
    Umbrella / excess liability (for larger projects)
    Additional insured endorsement naming the client
    Licenses & registration
    State contractor or trade license
    Municipal / county business license
    Trade-specific licenses (electrical, plumbing, HVAC, roofing)
    Business registration / articles of organization
    EIN confirmation letter
    Tax & payment
    Signed W-9
    Direct deposit / ACH authorization form
    Sales tax exemption certificate (where applicable)
    Certifications & safety
    OSHA 10 / OSHA 30 cards
    EPA 608, backflow, pesticide, or other trade certifications
    Safety program / written safety plan
    Drug & background check policy
    Company credibility
    References from recent commercial clients
    List of completed / in-progress projects
    Bonding capacity letter (for bonded work)
    Branded capabilities statement

    Keep it current — automatically

    Onboarding isn't a one-time task. COIs expire, licenses renew, and certifications lapse — and an expired document can get you removed from an approved vendor list overnight. CredPacket tracks every expiration date and reminds you before anything lapses, so your packet is always ready to send.

    Get onboarding-ready in minutes.

    Upload your documents once, let CredPacket organize them, and send a complete vendor packet the moment a client asks.

    How to win commercial contracts